Connecting with customers quickly, efficiently, and personally is essential for retailers to maintain and improve the customer lifetime value and make a profit. Today’s customers are more demanding than ever before and they expect retailers to know, serve and communicate better everywhere.
It’s been the case, meeting all expectations is nearly impossible without having the right solution that empowers store associates to establish long-lasting relationships in and out of the store. Shopi’s Clienteling solution unifies all customer information, enables store associates to access detailed customer information including omnichannel history data, and preferences, and communicates to customers via personalized messages.
Deliver personalized service; create one view of customer profile, access omnichannel purchase history, know their interests, what they want.
Contact your customers through the clienteling tools using messages, create appointments, and wishlists, and offer personalized recommendations to improve brand loyalty and improve conversion.
Collecting such information will then serve as a centralized data resource and increases upselling & cross selling opportunities with to-the-point offer customized for each customer.
Create a seamless shopping experience in the store by enabling endless aisle and pay everywhere.See Details
Fulfill with ease and everywhere even in the most complex and busy operations.See Details
Benefit from deeper visibility into key metrics and more reliable insights into the entire operation.See Details
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