When an item needs to be delivered from the store depot, your sales associates leave your customer’s side, walk into the store depot and look for the specified item.
While it’s uncertain that the item will be found, the customer waits for long periods of time only to find out that the item is out of stock.
Our Runner solution removes the friction from this process by enabling your sales associates to collaborate in order to bring the requested item to the customer. When a customer is being served, and an item is requested, another sales associate or back staff assumes the responsibility to fetch the item.
This way, your sales associates make sure that the customer is being served the best way possible while the items are getting delivered without any interruption.