At the end of 2020, we’ve learned that the most important thing retailers need to acquire is digital transformation. This requirement made retailers take quick actions to adapt to the changing environment in these challenging times. In today’s new retail reality, multiple delivery and fulfillment options have become valuable assets for retailers and consumers alike. […]

Not so long ago, when you walked into a store, you were greeted by your first name and the shopkeeper knew the things you used and the brands you preferred. So, he gave you just what you want and at a discounted rate because you visited the shop often. The result? You came out of […]

Nearly a year after the pandemic has started, the new normal has been established and some aspects of it may very well be here to stay even when it ends completely. While it was wildly popular pre-pandemic as well, omnichannel retail has become the obvious thing to do. With the change in customer shopping habits […]

The traditional structure where a retailer uses one strategy for inventory management and another for store efficiency is becoming outdated.  Imagine you wanted to buy a pair of slick black trainers. You visit your favorite online store, and you see the out-of-stock tag. Then you visit the physical store hoping for a different outcome. The […]

For the past few years retailers were intuitively aware that acquiring and integrating new technologies were the most critical steps to take in order to be aligned with  the future of retail. However, the decision making processes were long as the digitalization of retail was still a vague concept and the expected return on those […]