The world of retail has seen some major upheavals over the last few years, thanks to the emergence of the Internet, social media, mobile technologies, and now, the COVID-19 pandemic. As people start coming back to stores, there is an overwhelming understanding that everything will never be the same again. During this period, people have […]

The COVID-19 pandemic has brought sweeping changes to the retail world as stores learn to bridge the physical and digital to provide a seamless shopping experience for customers and at the same time, implement some necessary precautions to provide contactless shopping to avoid hygiene concerns. These changes have been possible because of the use of […]

The traditional structure where a retailer uses one strategy for inventory management and another for store efficiency is becoming outdated.  Imagine you wanted to buy a pair of slick black trainers. You visit your favorite online store, and you see the out-of-stock tag. Then you visit the physical store hoping for a different outcome. The […]

For the past few years retailers were intuitively aware that acquiring and integrating new technologies were the most critical steps to take in order to be aligned with  the future of retail. However, the decision making processes were long as the digitalization of retail was still a vague concept and the expected return on those […]